Shipping policy
We aim to provide fast, reliable shipping along with clear communication throughout the process. Please review our Shipping Policy below to understand how your order is processed and delivered.
1. Order Processing & Cut-Off Time
- Orders placed before 2:00 PM EST are processed the same business day
- Orders placed after 2:00 PM EST will be processed the next business day
- All orders are processed within 1–3 business days (excluding weekends and holidays)
Once your order has been processed and shipped, you will receive a confirmation email with tracking details.
2. Shipping Times
Shipping times vary depending on your location and the product ordered.
Estimated delivery times:
- United States: 7–10 business days
- International: 10–14 business days
Please note that delivery times are estimates and may vary due to:
- Carrier delays
- Customs processing
- Holidays
- High-volume periods
3. Shipping Costs
We offer flat-rate shipping:
- United States: $4.99
- International: $6.99
Shipping costs are displayed at checkout before completing your purchase.
Occasionally, we may offer free shipping promotions, which will be clearly indicated on the product page or at checkout.
4. Tracking Information
Once your order has shipped, you will receive a tracking number via email.
- Please allow 24–72 hours for tracking updates to appear
- Limited tracking activity in the early stages of shipment is normal
5. Split Shipments
If your order includes multiple items, they may be shipped separately to ensure faster delivery.
In such cases, you will receive multiple tracking numbers.
6. International Shipping & Customs
For international orders:
- Customs duties, taxes, or import fees (if applicable) are the customer’s responsibility
- Customs processing times vary by country and may cause delays beyond our control
7. Incorrect Address Disclaimer
Please ensure your shipping address is accurate and complete at checkout.
We are not responsible for delivery issues caused by incorrect or incomplete addresses.
If an order is returned due to an address error, reshipping fees may apply.
8. Delayed or Lost Packages
If your order appears delayed:
- Please allow the full estimated delivery window before contacting support
- Most delayed packages arrive shortly after the estimated timeframe
If your package is confirmed lost by the carrier, contact us at:
We will assist you in resolving the issue.
9. Contact Us
For any shipping-related questions, please contact: