Refund policy
We want you to be fully satisfied with your purchase. Please review our Returns & Refunds Policy carefully before initiating a return.
1. Return Eligibility
You may request a return within 30 days of delivery.
To be eligible for a return:
- The item must be unused, unworn, and in its original condition
- The item must be returned in its original packaging
- Proof of purchase may be required
Items that do not meet these conditions may be refused.
2. Return Authorization (RMA Required)
All returns must be authorized before being sent back.
To initiate a return, please contact us at:
📧 support@blvckpearl.com
Once approved, you will receive a Return Merchandise Authorization (RMA) with further instructions.
Returns sent without prior authorization may not be accepted.
3. Return Shipping
- Customers are responsible for all return shipping costs
- We recommend using a trackable shipping service
We are not responsible for returns that are lost or damaged in transit.
4. Refunds
Once your return is received and inspected, we will notify you regarding the status of your refund.
If approved:
- Refunds will be issued to the original payment method
- Please allow 5–10 business days for the refund to reflect, depending on your payment provider
Note: Original shipping fees are non-refundable.
5. Exchanges
We do not offer direct exchanges at this time.
If you require a different item, please:
- Return the original product following the process above
- Place a new order separately
6. Damaged or Defective Items
If your item arrives damaged or defective, please contact us within 48 hours of delivery.
Include clear photos of the issue. We will work to resolve the matter as quickly as possible.
7. Non-Returnable Items
The following items are not eligible for return:
- Final sale or clearance items (if marked as such)
- Gift cards
- Items showing signs of use or wear
Any non-returnable items will be clearly indicated on the product page.
8. Contact Us
For any questions regarding returns or refunds, please contact us: